CONGRATULATIONS ON YOUR PURCHASE FROM SMART ARTISTS MEMORABILIA.

Thank You! We have now received your payment and will now prepare for shipping. Once shipped we will be in touch with Australia Post’s Mail Tracking ID Number.

Like a lot of small Australian businesses, we thrive on word of mouth. And we want you to know that we very much appreciate your business.

Please note, Australia Post are experiencing significant delays within their network due to COVID-19. This is resulting in longer delivery timelines and infrequent package scans.

Extended lockdowns across our most populous states mean record numbers of people are shopping online. This has caused an unprecedented surge in parcel deliveries.

They have also been affected by temporary facility closures and on any given day have around 500 of their people in precautionary self-isolation in accordance with state regulations.

Fewer passenger flights mean they have less air freight capacity. Many domestic and international routes are currently suspended, and remaining routes have much lower frequencies.

What to do if your parcel is late!

• Instead of contacting us for an update, we recommend utilising Australia Posts mobile app and tracking tool. They provide the most accurate and up to date info we have.
• If your parcel is more than 15 business days late, please lodge a late item enquiry.

Once again, thank you and we look forward to you shopping with us again.

With our personal regards.