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Smart Artists Memorabilia ABN 75 634 801 595 is an ecommerce website operated by Smart Artists Holdings Pty Ltd ACN 634 801 595.

This page states the terms and conditions under which you use the smartartistsmemorabilia.com website. Any use of this website means you agree with them. If you do not agree with these terms and conditions, then you are not authorised to use this website.

PROMOTION

For the “Buy One, Get One 50% Off” Promotion, you must choose two (2) items and the promotion will be applied to the lower priced item. The discount will be automatically calculated into the subtotal of your order at checkout.

DELIVERY OF POSTERS

smartartistsmemorabilia.com uses Australia Post and/or other reputable courier companies to deliver our posters.

Orders are processed promptly upon receipt of full payment. Delivery times may vary depending on the delivery company chosen. smartartistsmemorabilia.com is not responsible for posters that are not delivered/received or damaged in transit. Damaged or lost orders should be resolved with Australia Post or the delivery company directly. Replacement of damaged goods or lost items is made at the discretion of smartartistsmemorabilia.com

We have zero tolerance for bullying, abusive or threatening language. We shall not be assisting you in anyway should this occur.

AGE OF CONSENT

In placing an order with smartartistsmemorabilia.com you are declaring that you are of the proper legal age to purchase the selected item or items. Should we discover that you are not legally entitled to be purchasing these goods, we will not be obliged to complete the transaction.

CONTRACT FORMATION

Any order you make through the smartartistsmemorabilia.com website is subject to acceptance and availability, we reserve the right to refuse your order at our discretion and for any reason without explanation.

For the avoidance of doubt, no contract for any product purchased will exist between you and Smart Artists Memorabilia until you receive an email sent by smartartistsmemorabilia.com confirming that the product in question has been dispatched.

PRODUCT WARRANTIES

smartartistsmemorabilia.com does not provide any warranties in relation to the goods sold on this website over and above its statutory requirement to provide goods that are fit for purpose and of a satisfactory quality under the current Sale of Goods legislation.

DISCLAIMER & CONTENT WARNING

smartartistsmemorabilia.com may feature from time to time information and content that may be offensive. Whilst all measures are taken to ensure that the material remains within the realms of good taste, we do not accept any liability for any offence caused by any text or images within these pages.

Smart Artists Memorabilia, presents the smartartistsmemorabilia.com as seen, and does not guarantee that any integrated functions and materials will be without error or interruption, or that related defects will be rectified or that either the site or the server are free of viruses or bugs, neither does it represent or take responsibility for the functionality, accuracy or reliability of the materials herein.

Furthermore, Smart Artists Memorabilia makes no and disclaims all warranties and representations of any kind, whether express or implied, with respect to the smartartistsmemorabilia.com and any information or content contained within this site.

USE OF SMARTARTISTSMEMORABILIA.COM

In connection with the use the smartartistsmemorabilia.com in no event and under no circumstances will Smart Artists Memorabilia be liable:

  • For business losses and/ or losses to non-consumers.
  • For losses that were not foreseeable to both parties when the contract was made.
  • For losses that were not cause by any breach on the part of the supplier.

You consent to use this website for lawful purposes only, and in manner conducted so as not to infringe the rights of or restrict and inhibit the use and enjoyment of this website by any third party. Such restriction or inhibition includes, without limitation, any conduct which is unlawful, or which may harass, or cause distress or inconvenience to any person and the transmission of offensive or obscene content or interference with the usual flow of dialogue within this website.

EXTERNAL WEBSITES

Smart Artists Memorabilia is not responsible for the content of any external websites that are linked to or from smartartistsmemorabilia.com

Links to external websites from smartartistsmemorabilia.com not imply any endorsement of the material on these sites by smartartistsmemorabilia.com or any association with their owners or operators.

UNLAWFUL PROVISION

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity of the remaining terms and conditions.

EVENTS BEYOND OUR CONTROL

smartartistsmemorabilia.com has no liability to you for the failure to deliver goods or any delay or damage or defect to the goods delivered that is caused by an event or circumstances beyond our control including without limitation, acts of God, strikes, lockouts, industrial disputes, breakdown of systems or network access, war, riots, civil commotion, flood, fire explosion, civil commotion or governmental actions and any other similar events.

CUSTOMER SERVICES

The best way to contact us is to email sales@smartartistsmemorabilia.com

PAYMENT

Smart Artists Memorabilia can only supply goods that are ordered through the smartartistsmemorabilia.com website or by email. All payments including all shipping, handling and packing fees must be made by Paypal. smartartistsmemorabilia.com cannot accept any other form of payment such as cheques, postal orders or cash.

PRICES

Prices are as stated on the website and are subject to change without any prior notice.

Occasionally errors may arise where prices are incorrectly displayed or change because of circumstances beyond smartartistsmemorabilia.com’s control. If this circumstance should arise, you will be informed of the correct price of the item when we receive your order and you will be given the opportunity to cancel the order should you not wish to purchase the product concerned at that price.

For overseas customers, any import duty, customs and local taxes incurred will be paid for by the customer in full. Smart Artists Memorabilia will always mark orders for overseas true to the content and price of what is in the package. Smart Artists Memorabilia will not falsify or provide misleading information for the customer to avoid paying any import duty, customs and local taxes.

SECURITY

To help ensure that your shopping experience is safe, simple and secure, Smart Artists Memorabilia uses the industry standard Secure Socket Layer (SSL) technology. This encrypts and protects the critically sensitive details you send us over the internet including your name, address and credit card details. This encryption ensures that nobody can read the information being sent between your pc and our website.

SSL technology not only encrypts information, it also assures your browser that your data is being sent to the correct and secure computer server and it also checks the data being transferred to ensure that it has not been altered in any way. When you enter an SSL enabled area of the site you will see a padlock at the bottom of your browser. This means that the information you enter here is protected.

Smart Artists Memorabilia will only ever contact you to request proof of identity and to confirm matters relating to your order. They will not ask for your bank details unless you specifically ask them to process a telephone order or require a refund and in those instances, you will be asked to call us so you can be sure we are who we are. Please do not provide your bank details to anyone advising they are Smart Artists Memorabilia unless you are 100% sure they are who they say they are. If in doubt please always email us using the contact email on our website. If you feel you have received an email which is suspicious, please email us at sales@smartartistsmemorabilia.com

AVAILABILITY

Although Smart Artists Memorabilia strives to make sure everything displayed on the website is in stock and available to purchase, occasionally items may have sold out. If any part of an order is unavailable the customer will be notified by telephone, text or email of any alternatives and or missing items. Cards will only ever be debited for the goods that we send out.

Smart Artists Memorabilia reserves the right to conduct stock checks whenever it desires without any warning. When this happens, the site will still be able to receive orders, but until our stock check is complete no goods will be sent out. Upon completion all orders will be processed and dispatched.

COLOURS

Smart Artists Memorabilia does its best to accurately represent the colours in the prints. However, Smart Artists Memorabilia has no control over its customers’ monitor settings (colours, resolution, etc.) so we cannot guarantee the colours will be exactly as they appear on the website. Also, some of the products have a ‘vintage’ or ‘distressed’ finish which commonly have some variety in production. Smart Artists Memorabilia offers a 7-day exchange policy on all posters. There is no exchange/return policy on Fine Art Prints/Photographs. Items received damaged must be reported within 24 hours of receipt of the goods. Smart Artists Memorabilia operates according to strict quality control guidelines. If you’re not happy with the quality of your print, return it within 7 days & it will be exchanged it for another of your choice. Exchanges do not include postage and handling and will be processed within thirty working days of receipt of the goods. The product must be returned in original condition and packaging.

RIGHT TO ALTER TERMS AND CONDITIONS

smartartistsmemorabilia.com is constantly changing and these terms and conditions may change from time to time. smartartistsmemorabilia.com reserves the right to change the terms and conditions without notice.

RETURNS POLICY/PROCESS

Customer satisfaction is our utmost priority. If you’re not happy with the quality of your poster, return it to us within 7 days of delivery & we’ll exchange it for another of your choice.

You must ensure that the Poster or Framed Poster is securely packaged for return shipping. At this time, there are no returns on orders shipped outside of Australia.  We will not accept returns for items that have been damaged in transit due to insufficient packaging. If this is found to be the case, the item will be returned to the customer at the customer’s expense.

If you would like to return an item, please email us at sales@smartartistsmemorabilia.com within 7 days of delivery/attempted delivery of your artwork, stating your reason for wishing to return the item as well as the collection date and address.  We will provide a return address and ask that you organise return shipment within a week.

Please print out this email and include it with the artwork being returned.  We will refund your purchase after we have received and checked the item. We will do everything we can to process refunds quickly, but please allow up to 10 working days.

INTELLECTUAL PROPERTY RIGHTS

We are very mindful of copyright law and respect the rights of others. All posters are sold without any claim to or sale of the copyright in the image and further use may not be permitted without authorisation from the copyright owner. Every effort has been made to trace and acknowledge the copyright owner/s to restore the originals, albeit that copyright owners of a poster can be a record company, a promoter, an agent, a manager, a venue, a graphic artist or a combination of some or all of the above. Whilst many of our posters are licensed from copyright owners, should any infringement or error have occurred, we tender our sincere apologies and invite you to contact us. You are not permitted to use the Smart Artists Memorabilia logo or any graphic or images without the express written authority of Smart Artists Memorabilia.

The information contained on this website may not be reproduced in any way whatsoever, and includes but is not limited to copying, disseminating, transmitting, posting or downloading the information by any means, including but not limited to electronic, mechanical, photocopying, or recording without the express written permission of Smart Artists Memorabilia.

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